Privacy and Data Protection Policy
At PWP Portugal Wedding Planners we respect your privacy and appreciate the trust you place in us. In this privacy policy you will know who we are, why we want your data, how we treat it, who we share it with, how long we keep it. Finally, we present to you the ways to get in touch with us and to exercise your rights.
Collection and processing of personal data
This web page belongs to the event planning company Joana Silveira Unipessoal Lda.
When you confirm the wedding and event planning services of Joana Silveira Unipessoal Lda, your personal data will be shared with different entities with whom we have direct or indirect contractual relations. In particular, hotel establishments, venues, restaurants, companies that provide services of décor, photography, video, make-up, hair, transportation and other partners and/or entities that provide services that are necessary for the organization of your event and/or wedding in Portugal.
In this way your data will be necessary to make all the confirmation of services of the different suppliers, partners or entities and other services subject to legal impositions in the country of destination. The data we provide to these entities is the minimum necessary to achieve the desired result.
When you confirm the services of Joana Silveira Unipessoal Lda for organising your event and/or wedding, we will ask for the name, address, tax or passport number, date of birth, marital status, nationality, telephone, email, ID number, date of issue, expiring date, health or food restrictions or other data that is necessary for planning your event/wedding in Portugal.
Data can be collected through the PWP Portugal Wedding Planners’s website, by email, telephone or face-to-face contact.
The purposes for which personal data are collected and processed
Customer management – the activity of event planning implies the booking of several services at the customer’s request from suppliers / hotel establishments and other entities. The confirmation of these services is only made with the provision of personal data to the services providers requested by the client.
Disclosure – After registration in the existing form in the site (page Contacts), PWP Portugal Wedding Planners will send information about its services to the contacts authorized by email.
Temporary file
The length of time the data is stored varies according to the purpose for which the information is used. There are, however, legal requirements that require to keep the data for a certain period of time, currently 12 years. Thus, where there is no specific legal requirement, the data will be saved and stored for the period necessary for the purposes for which it was collected or supplied, until otherwise indicated by the customer.
Assignment to third parties
By providing your personal data, customers declare that they authorize and consent to the processing of their data by PWP Portugal Wedding Planners and contracted service providers in accordance with the new General Data Protection Regulation (GDPR) and to the extent absolutely necessary for the realization of the reservation / service intended.
If you do not agree with the above conditions, PWP Portugal Wedding Planners will not be able to advance with your request and consequently will not be able to organise your wedding and/or event.
We do not give your personal data to third parties who are not involved in the organization of your event and/or wedding.
Customer Rights
We guarantee the client the exercise of the right of access, rectification, cancellation or opposition legally foreseen. If the client wishes to exercise the rights of access, rectification, elimination or limitation of the treatment that the GDPR grants them, he / she should send us an e-mail that demonstrates the intention.
Changes to the Privacy Policy
PWP Portugal Wedding Planners may at any time make any changes that are deemed necessary to ensure the updating, development and continuous improvement of the Data Protection and Privacy Policy, and its online publication guarantee transparency and information to Users, Service Recipients and Customers. Continued use of the company’s services after such communication will be deemed to be your agreement.
Complaints or Suggestions and Incident Reporting
Users, Service Recipients and PWP Portugal Wedding Planners Customers have the right to complain to regulatory authorities.
Users, Service Recipients and PWP Portugal Wedding Planners Customers may also send suggestions via e-mail to info@portugalweddingplanners.com to the attention of the management of PWP Portugal Wedding Planners.
For any clarification or additional information or to exercise rights in this area, please contact the management of PWP Portugal Wedding Planners via email info@portugalweddingplanners.com.